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Terms of Service
By making a payment you agree to the following terms of service , NDA, and process

Everything applies to you even if have not read it but made a purchase. 

DESIGN

Every item is hand made, details will vary per order. Everything for your order is provided. No mock designs. We specialize in original designs ONLY. Pricing is subject to change. Quotes are only valid for 5 business days! You may send inspiration photos to contact@thelarue.com do not expect your item to be EXACT! We like to have our own vision. 

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THE PROCESS

Inquiries are made in written form for record purposes. Payments are due in full. Payment plans are available if 7+ months until date and if the amount is over $1200  
We communicate the best we can. 
Some detail changes may be made without communication and in the best judgement of the designer. Fabric colors will vary depending on lighting and fabric type. 
All apparel REQUIRES: to the date measurements, full body pictures: Front, back, & side. *Measure yourself in thin bare minimum clothing for accuracy. 
Client MUST provide accurate measurements or schedule a measurement appointment for +$55 USD

(Book your measurements)

The date given by you is the earliest date you can expect your item. Therefore provide a date earlier then the day you need it. Early completion is rare. Delays may occur. Please allow time for changes and adjustments. Your final  fitting should be scheduled 2 week local or 4 weeks out of state. Any changes requested to your order after payment may result in a extra fees. 
If it is NOT on your order it will NOT be on your item! 


Consultations are for clients unsure of design, material or sizing. Consultations are +$125 USD consisting of measurements, design details, fabric swatches, sketches, video chats and fittings.

(Book your consultation


Couture Retainers are non-refundable. This option is for clients who are sure we are their designer and want to secure their design and date. +$200 USD This amount is deducted from final cost.

(Book your Couture Retainer) 

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FITTINGS
Mandatory for dresses and suits. Final fittings will be scheduled 4 weeks (out of region) to 2 weeks (local) prior to wear.  
Out of region clients:

Once you purchase your suit or dress if needed you will receive alteration order form to print and complete for each garment, USPS shipping label, marking pen and pins. A video chat is mandatory during this process. 

You will be able to send us the garments at no charge to you in order to complete the alteration.

Once we receive your garments our team will communicate with you, complete alterations and  ship back to you via USPS. 

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SHIPPING & DELIVERY

USPS Domestic: $11.25-$22.50 2-3 Day 

Overnight Express 1-2 Day $33+

USPS International: $33-$63.50 6-10 Business Days

There is NO pick up at this time. 
*Time not included in production time

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NEED IT FASTER?
Rush Fees start at $100 if less than 5 weeks. *Some Gowns may range 6-12 months!

 25 business days = 25% of total

15 business days = 35% of total

10 business days = 45% of total
*All Orders up to $450 have a $100 Rush fee.

RUSH FEES ARE NON REFUNDABLE & applies to anything sewn, embellished, or screwed.
(Add a Rush Fee)

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MAINTENANCE 
Items are delicate. Dry clean / hand wash in cold water. Always air dry. 

DO NOT  MACHINE WASH, DRY OR USE HOT WATER it will cause damage.
Never Iron or dry a TUTU, use warm water and hang to de-wrinkle and air dry.

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PICTURES / VIDEO
You agree that D. La'Rue Couture may use any photo and/or video that features her work for future promotion and advertisement with no compensation to you. 

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REFUNDS, RETURNS OR REPAIRS

Observe & try on your item immediately upon receipt. Adjustments and repairs are ONLY considered prior to wear. 
Discuss all concerns immediately within 24 hours of receiving your order or you forfeit any option for solution. In the case of a refund we retain 40% of your total for materials & time. You will be given 60% of the item cost, not your total. Shipping & rush fees are NON-REFUNDABLE. 
D. La'Rue is 
NOT responsible for any damage done after wear, cleaning, or handling. 

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NON-DEFAMATION

You agree that you will not, directly or indirectly, make or ratify any defamatory comments or remarks as defined by law, in writing, orally or electronically, about the company or any other releasee and their respective products and services. Client agrees not to in any way slander or injure the business reputation or goodwill of the company or the companies affiliates through any contact with past / future clients, vendors, suppliers, employees or agents of the company or the companies affiliates, or in any other way.


You waive any and all liability to the designer for allergic reactions or injuries. 

Be cautious of Infants & toddlers. Keep items and all materials out of the child's mouth, nose, eyes & ears!

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Thank You for choosing D. La'Rue Couture

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